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Social Listening & Engagement

Hear every conversation. Join the ones that matter.

We track what people say about you on 15+ platforms. Then we draft replies that build trust, win buyers and earn AI citations.

Reddit, LinkedIn, YouTube, X, forums, reviews, news and more
Live
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{{mentionCount}} mentions this monthSentiment 48% positive

Example: Northfield Conveyor Systems. Sample data.

15+ platforms. One feed.

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01Listen

Complete brand intelligence. Across every channel.

Every mention, every competitor, every conversation in your category. Sorted, scored and ready to act on.

Sentiment over time● Positive● Negative
Filter by positive, negative, neutral or question. Spot what changed and why.
Share of voice
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Competitor tracking
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Crisis alerts Negative mentions up 4x in 6 hours. Your team knows in minutes.
Audience building
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Who’s talking about your category, by role.
Category conversationsBuyers asking for what you sell. You’re not named yet.
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Example data for Northfield Conveyor Systems.

02KOL mapping

Find the voices that shape your category.

The people buyers listen to, mapped and enriched. Who they are, where they post, how they see you, and how to engage them.

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{{kol.f}}audience {{kol.posts}}category posts {{kol.sent}}view of you
Engage: {{kol.idea}}
Northfield

Tap a voice to see its profile. Sample data.

03Engage

Replies that build trust. And AI citations.

A reply drafted for every post that matters. In your voice, from your brand memory. You approve, it goes live.

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Draft reply · Northfield’s voiceFrom brand memory {{sNow.draft}}
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AI platforms cite Reddit, YouTube and forums heavily. Every good reply there also lifts your AI visibility →

Social listening, explained

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People are talking about you. Start listening.

See every post about your brand and category, in one feed.

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