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Terms of Use

The rules for using Aeroloop. Please read them. By using Aeroloop, you agree to them.

Last updated: October 29, 2026
The short version
You own your content. We own the platform and the hosting.
Subscriptions are monthly or annual and renew automatically until cancelled.
If you leave, you get the content of your pages. Hosting ends with your subscription.
We work hard on results, but no one can guarantee rankings or AI mentions.

01Agreement to these terms

These Terms of Use (“Terms”) are an agreement between you and Aeroloop Works Private Limited (“Aeroloop”, “we”, “us”). They cover aeroloop.ai, app.aeroloop.ai, pages we host for customers, and all related services (together, the “Services”).

If you use the Services for a company, you confirm you have authority to accept these Terms for it, and “you” means that company. If you don’t agree, don’t use the Services.

02Eligibility and accounts

  • You must be at least 18 and able to form a binding contract.
  • Keep your login details secure. You are responsible for all activity under your account.
  • Give us accurate information and keep it up to date.
  • Tell us right away at help@aeroloop.ai if you suspect unauthorised use of your account.

03The Services

Aeroloop listens to what AI platforms, search engines and social platforms say about your business, turns it into insights, and acts on them. Depending on your plan, this includes audits, AI and social listening, page creation and hosting, technical recommendations, social replies, outreach emails, integrations and lead tracking.

We may improve, change or remove features over time. If a change materially reduces what you paid for, we will tell you in advance.

04Subscriptions and payment

  • Paid plans are billed monthly or annually, in advance.
  • Subscriptions renew automatically at the end of each billing period until you cancel.
  • You can cancel anytime from your dashboard. Cancellation takes effect at the end of the current billing period.
  • Fees are non-refundable, except where the law requires otherwise or we agree in writing.
  • Prices exclude taxes. You are responsible for applicable taxes.
  • We may change prices with at least 30 days’ notice. New prices apply from your next billing period.
  • If a payment fails, we may suspend the Services until it is resolved.

05Your content

“Your Content” means anything you give us, such as brand information, documents and instructions, plus the page content, replies and emails we create for you through the Services.

  • You own Your Content.
  • You give us a licence to use Your Content only to provide and improve the Services for you.
  • You confirm you have the rights to everything you provide, and that it doesn’t break any law or anyone’s rights.

06Hosted pages and hosting

Pages created through the Services are hosted by Aeroloop. The hosting, platform, templates and underlying technology remain ours.

  • While your subscription is active, we host your pages and keep them live.
  • If your subscription ends, hosting ends too and the pages are taken offline.
  • On request, made within 30 days of your subscription ending, we will provide an export of the content of your pages. Hosting, templates and platform features are not included.

07Connected accounts and third-party platforms

When you connect accounts such as Gmail, Google Search Console, Google Analytics or social media profiles, you authorise us to access them and act on your instructions, such as posting an approved reply or sending an outreach email.

  • You are responsible for content you approve before it is published or sent.
  • Your use of third-party platforms is also governed by their own terms.
  • We are not responsible for changes, outages or actions taken by third-party platforms.

08AI-generated content and results

The Services use AI to create drafts, recommendations and analysis. AI output can be inaccurate or incomplete, so review content before you approve it.

AI platforms, search engines and social networks control their own results. We do not guarantee any ranking, citation, mention, traffic or number of leads.

09Acceptable use

You agree not to:

  • Use the Services for spam, deception, harassment or anything unlawful.
  • Publish false, misleading or defamatory claims, including about competitors.
  • Violate the rules of any platform the Services connect to.
  • Infringe anyone’s intellectual property or privacy.
  • Reverse engineer, copy or resell the Services, except as your plan allows.
  • Interfere with the security or performance of the Services.

We may suspend or remove content or accounts that break these rules.

10Our intellectual property

The Services, including software, design, templates, models, brand and documentation, belong to Aeroloop and its licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Services during your subscription. If you send us feedback, we may use it without any obligation to you.

11Privacy

Our Privacy Policy explains how we handle personal information, including data from connected Google accounts. It forms part of these Terms.

12Suspension and termination

You can stop using the Services and cancel at any time. We may suspend or end your access if you breach these Terms, don’t pay, or if required by law. Sections that by their nature should survive termination, including ownership, disclaimers, limitation of liability and governing law, will survive.

13Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the Services will be uninterrupted or error-free.

14Limitation of liability

To the fullest extent the law allows, Aeroloop will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Services is limited to the fees you paid us in the 12 months before the claim.

15Indemnity

You agree to defend and indemnify Aeroloop against claims arising from Your Content, content you approve, your use of the Services, or your breach of these Terms.

16Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and both parties consent to their jurisdiction.

17Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in the dashboard before they take effect. Continuing to use the Services after that means you accept the updated Terms.

18Contact us

Aeroloop Works Private Limited

Address: Delaware, United States

Email: help@aeroloop.ai